SiteGround Review: Best Hosting in 2021

SiteGround Review

if you’re the sort of person who likes a small, boutique company over a large, national corporation, then SiteGround should be on your short list of web hosting companies.
As a result, major corporations are acquiring a significant number of hosting providers. It’s not uncommon for a host’s unique characteristics to be lost in translation.
SiteGround, on the other hand, displays its ownership pride in the following ways:

  • Host solutions developed in-house.
  • Small firms may scale without friction.
  • Excellent performance and speed are provided by their advanced hosting architecture.
  • Performance and security may be improved with software solutions, such as artificial intelligence to safeguard your website from hackers and enhancements to the Linux kernel.
  • SiteGround personnel meet and coach users from across the world, and support WordCamps, Joomla Days, and other tech conferences in key cities around the world, creating a passionate community.
  • In-house customer service staff that is well-trained. Most web hosts don’t provide this kind of information. Instead, you’ll know who you’re dealing with and can see their name, the number of clients they’ve helped, and how consumers have rated their service.

Customers can see that SiteGround cares about their success in their online endeavors. Aside from its own malware/virus scanning software and isolation technologies, the firm goes above and above what’s required of web hosts.

SiteGround Features

SiteGround is largely regarded as one of the best web hosting companies in the industry. As an official WordPress and WooCommerce recommended hosting provider, SiteGround has collaborated with some of the most famous theme vendors (Envato, Elegant Themes, etc.) SiteGround is well on its way to becoming a household name like GoDaddy.

Our clients benefit from strong performance tools because to SiteGround’s commitment to constantly improve its technology and fine-tune its behavior. As one of Siteground’s most useful features, Supercacher improves the amount of hits a site can withstand while also speeding up the website’s loading. Dynamic (full-page) caching, which is now accessible on all tiers, gives a 50 percent to 500 percent improvement in WordPress speed, according to Supercacher.

SiteGround has activated Brotli’s new compression technique by default on its Site Tools servers so that websites hosted there might benefit from performance improvements of up to 15-20 percent.

Besides the new Ultrafast PHP configuration (available on GrowBig and GoGeek) for all sites, SiteGround also provides the newest MySQL setup for quicker database query processing (available on GrowBig and GoGeek).

It’s hard to find a better web hosting provider than SiteGround when it comes to dependability and quality. Their approach is to tailor services to each client’s specific demands.

Speed is a priority for SiteGround, and it’s continually improving.

  • In the first place, they were one of the first web hosting providers to use solid-state disks on all of their servers. SSDs have shown time and time again to be superior to conventional HDDs in terms of performance.
  • When new versions of PHP are released, they are always among the first to embrace them. Example: Bluehost was running PHP 7.0 when SiteGround had previously published PHP 7.4. Visit our SiteGround vs Bluehost comparison page for more information on this.
  • Recently, they’ve switched to Google Cloud Platform, which is the most important change. All of their customers are now hosted on Google servers, which are among the fastest in the world. Indeed, Google’s own websites such as Google.com, youtube.com, and gmail are hosted on the same server as this. Google cloud servers are also used by large corporations such as Apple, Netflix, and Sony. One of the reasons it’s preferable to utilize Google’s servers is that they have a lot of expertise in this area.
  • One of the first web hosting services to implement QUIC was SiteGround, which was launched in 2012. Requests are handled differently in this protocol than in other HTTP protocols. There is a considerable improvement in load speed for individuals on sluggish internet connections, or those with severe latency and packet loss.
  • This is because the encryption certificate for each request must be validated, and SiteGround was one of the first web servers that addressed this issue. Using OCSP and TCP/1.3, SiteGround relocated the verification to the web hosting server, avoiding any delays in the verification process.

Now SiteGround has numerous data centers in key places across the world. Reduced distance between server and end user’s machine increases speed. The quicker you go, the shorter the distance.

Sydney, Australia, and Frankfurt, Germany have just been added to the list of places. Although SiteGround has pledged to begin rolling out more server locations to its clients shortly, Google Cloud Platform has 36 server locations throughout the globe.

Contrary to previous SiteGround 2020 evaluations, we really put all of this technologies to the test to determine if it delivered.

In the last 12 months, there was a 99.99% uptime rate.

Over the past year, SiteGround’s uptime has been near flawless. Because of their 99.99% uptime, they are one of the most reliable hosts we’ve ever evaluated.

When a website’s uptime is this high, visitors are delighted. In addition, your site is nearly certain to be up and running 24 hours a day, 7 days a week, so you won’t lose out on sales when your consumers want to make a purchase.

SiteGround uptime and performance statistics for the past 12 months
See SiteGround’s average uptime.

Average uptime during the last 12 months:

  • July 2021: 100%
  • June 2021: 99.99%
  • May 2021: 99.99%
  • April 2021: 100%
  • March 2021: 100%
  • February 2021: 100%
  • January 2021: 100%
  • December 2020: 99.99%
  • November 2020: 100%
  • October 2020: 99.99%
  • September 2020: 100%
  • August 2020: 99.99%

Longer than average loading times (814 ms)

The second most important consideration in choosing a host is the site’s speed.

According to Google’s research, 53 percent of users will leave your site if it takes more than three seconds for the page to load

You can’t do much about a sluggish host either. There is a chance that you can compress pictures to make them lighter. A CDN might help alleviate some of the strain on your server. But if the host isn’t fast enough, it won’t matter much.

Fortunately, SiteGround takes care of all of it for you.

SiteGround statistics on average speed
Page loading time on SiteGround.com | See metrics
They have a loading time that is above average at 651 milliseconds, but it is nice to see that SiteGround has been improving over the last year, and is now nearly 100 ms quicker than during the prior testing period (741 ms).

WordPress Migration for free

It makes us nervous when we see web hosting offering “DIY migration” options. Due to their poor quality, most of them wind up adding to the customer’s workload.

It’s possible that SiteGround is an exception to the norm. A free WordPress Migration plugin has been built that you may upload to any site and use to migrate your existing WordPress installation.

Migration plugin for SiteGround WordPress

As for the walkthroughs, they are also short and sweet. From within your SiteGround hosting account, you may produce a token, and the plugin will take care of the rest for you.

Yes, you still have to put in some effort. The good news is that this option allows you to transfer as many websites as you wish. There are certain servers that allow free migrations, but only for a limited number of times, forcing you to pay after that.)

On their higher-tier plans, SiteGround will provide you with free expert assistance (GrowBig and up).

For each new location, they charge a modest fee of $30.

SSL Certificate and Content Delivery Network for Free! (CDN)

Whenever a site is accessed without an SSL certificate, Google Chrome warns the user.

A secure socket layer (SSL) encrypts all data transferred between a user’s device and a website, including IP addresses and credit card numbers. The information might be readily intercepted by hackers and others if it is left unprotected. As a result, Chrome is looking out for the best interests of online users here.

To put it another way, SSL certificates are now a necessity for all websites. The good news is that SiteGround includes them as part of all plans for free.

The second good news is that Cloudflare’s CDN is now available for free (Content Delivery Network). Many servers across the world are used to store big data, such as pictures, on a CDN. When the files are kept locally, they may be accessed quickly.

Because SiteGround’s servers are spread out over three countries, loading times are quick and customers have a positive experience with the service they receive.

Guaranteed 30-Day Money-Back

A complete 30-day money-back guarantee is offered by SiteGround on all shared hosting services.

In general, domain name costs and any other “extras” are not reimbursed, as is the case with many other servers. It’s also worth noting that this return policy only applies to new clients. As a result, renewal plans are non-refundable.

SiteGround Support

SiteGround Support

Helpful, educated, and quick to respond. That’s what customer service should look like.
In the event of an issue, a competent customer service team is vital. Customers must be able to contact customer support to fix any issues that arise, preferably without impacting their website.

For most webmasters, bad customer service is a deal-breaker. It’s not hard to notice how many individuals have given up on Bluehost due of their poor customer care.

Compared to Bluehost, SiteGround offers superior customer service.

The opposite is also true, with numerous SiteGround reviews on social media sites praising the company’s customer service personnel. Actually, people rave about the support team on Reddit and other sites in their SiteGround reviews.

We’re very convinced that it has something to do with the fact that SiteGround is a fantastic employer. “Best Employer” has been awarded twice in Bulgaria!

Of course, we didn’t base our SiteGround review on what other people had to say. When it comes to customer service we’re glad to report that it lives up to the hype.

SiteGround’s customer care team may be reached by live chat, a ticketing system, and a toll-free phone.

You may contact them using the live chat feature at any time of the day or night, and they react quite quickly. A live representative was available in a matter of seconds, which is amazing considering that we’ve had to wait up to five minutes with other web hosting companies.

The good news continues. SiteGround’s customer service guy was incredibly helpful and knowledgable after he connected with us over the SiteGround chat.

We’ve worked with a lot of customer service reps, but it’s uncommon to find someone that knows what they’re doing. In most cases, if a technical issue arises, the support agent will refer the issue to a higher authority, which is aggravating since it wastes even more time.

As far as we know, SiteGround has never had this problem. In fact, several of SiteGround’s customers have said that they switched over to SiteGround due of their exceptional customer service.

Beginner webmasters are also taken care of by SiteGround. The SiteGround WordPress Starter plugin simplifies the process of establishing your own site if you’re anxious.

Their site builder makes it even easier for those who aren’t tech-savvy to construct a great website. For more information, you may read a SiteGround review. It’s easy to use, and we think it’s pretty effective.

A unique plugin from SiteGround can also let you transfer your site in a few clicks. One further site-specific piece of software, the SiteGround Migrator plugin, has been developed to make the transfer for new clients easier.

Check out our list of important WordPress plugins for additional information on plugins and which ones to install.

Highly responsive and competent crew with numerous ways to reach them is appealing.

As a result of Covid and the high number of individuals building a website at the same time, there have been recent instances of lengthy wait times for their assistance. Recent tests of their Live Chat have shown that the service is still fast.

Friendly, quick, and knowledgable customer service. 24/7 chat, phone, email, and a ticketing system are all accessible.

Regular Price$ 6.99per month$ 9.95per month$ 14.95per month
PlanStart UpGrow BigGo Geek
Websites allowed1UnlimitedUnlimited
Monthly visits1000025000100000
Disk space10GB20GB30GB
Data TransferUnmeteredUnmeteredUnmetered
Free CDNYesYesYes
Money Back Guarantee30 days30 days30 days
Email accountsUnlimitedUnlimitedUnlimited
Server LocationUSA, Europe and AsiaUSA, Europe and AsiaUSA, Europe and Asia
Daily Automated BackupYesYesYes
Advanced On Demand BackupNoYesYes
24/7 supportYesYesYes
Advanced Priority SupportNoNoYes
Free Site TransferNoYesYes
PCI Compliant ServersNoYesYes
Free SSH and SFTP AccessYesYesYes
StagingNoYesYes
Advanced CachingLevel 1Level 2Level 3
Free Site BuilderYesYesYes
Unlimited Sub and Parked DomainsYesYesYes

SiteGround Pro

There isn’t one. Prices start at $15.95 for a.com domain.
Simplified sign-up procedure.

Money-Back Guarantee: 30-day money-back guarantee on all purchases.

Methods of payment: Credit card (there are other options available through chat)

Fees and clauses that are not disclosed: Renewal rates are higher. Then there’s the cost of the domain name (no freebie).

Few… but not too many.

Account Activation: Account activation is quick and easy.

Dashboard and Control Panel cPanel

Installation of popular applications and CMSs (WordPress, Joomla, etc.)

Is SiteGround Recommended?

That’s right, we do.

It has been a few years since SiteGround has had a problem with downtime. And with their uptime guarantee, you can be certain that you won’t have to worry about any severe outage.

Their site’s loading speed is also rather impressive. Cloudflare’s free CDN account and servers distributed across three continents are to thank for it. On top of that, they offer free SSL on all plans.

Aside from that, their prices are reasonable if you take advantage of the longest available term. If you don’t, you’ll reach those high renewal rates much sooner. It’s also a good idea to bring your own domain to avoid paying additional cost.

SiteGround FAQ (Frequently Asked Questions):

  • Which web hosting provider is better, SiteGround or GoDaddy?

    Everything about a web hosting provider is perfect. In fact, one-third of SiteGround’s clients are new. According to SiteGround’s yearly customer surveys, more than 95% of respondents are eager to suggest the company’s services to friends and colleagues.

  • What exactly are SiteGround’s nameservers and how do they work?

    It is necessary to locate your DNS settings in order to use your current domain name with SiteGround. Please log in to your “Customer Area” before proceeding. The nameservers (ns1.xxx and ns2.xxx) will be shown in the “My Accounts” area after you are signed in, if you click on the “Manage” button.

  • With SiteGround, what sort of support can I expect?

    Live chat, toll-free phone calls, and email are all ways to get in touch with SiteGround’s support team. Where can I learn more about the languages that SiteGround supports? This means that SiteGround customer care is only available in English at this time. Additionally, they have a Spanish-language YouTube account. All GoGeek plan customers receive “Advanced Priority Support,” which means that your service request is prioritized above others and directed to the most experienced support team members in the company’s network of offices.

  • SiteGround’s servers are situated in which countries?

    This company has a number of data centers in cities such as Chicago and London as well as in Frankfurt as well as Sydney as well as in Singapore. In addition, all clients have access to the Cloudflare CDN. They now have over 200 nodes throughout the world.

  • Is SiteGround a VPS hosting provider?

    Instead of VPS hosting, SiteGround offers cloud hosting. In terms of specs, cloud hosting is quite similar to VPS hosting, with the added benefit of being able to grow your package on-demand. Fully managed cloud hosting is included in all cloud hosting packages.

  • Are there any alternatives to SiteGround that you may recommend to me?

    You will be impressed with SiteGround’s reliability. Bluehost, InMotion Hosting, GreenGeeks, and HostGator are the top SiteGround alternatives.

  • What is the lowest hosting plan offered by SiteGround?

    This is the lowest plan offered by SiteGround, which costs $6.99 per month. They provide a 30-day money-back guarantee and a risk-free trial. This means that if you cancel during the first 30 days, you will receive a full refund.

  • Can I install WordPress on SiteGround?

    Yes, you can easily install WordPress on SiteGround.

  • Which SiteGround plan is best for WordPress?

    A managed WordPress hosting package is available from SiteGround. Your existing WordPress website will be transferred for free to SiteGround with no downtime guaranteed. You may also get Joomla-specific web hosting plans from them if you’re a Joomla fanatic.

  • Is SiteGround good hosting?

    It’s no secret that Siteground is one of the most popular WordPress hosting providers. Customer service is top-notch, and their hosting options are quick and dependable. Each plan comes with everything you’ll need to establish and grow a successful website or blog.

  • Is SiteGround worth the money?

    My experience with SiteGround has been excellent, and I would highly recommend it to anyone. For greater performance, you may upgrade to one of their premium hosting plans (e.g. cloud or dedicated). It’s a great tool for: Online shops.

  • Is SiteGround slow?

    TTFB is sluggish on SiteGround. SiteGround TTFB’s servers aren’t as powerful as those of other cloud hosting companies, thus they’re slower. Make sure that SG Optimizer and Cloudflare are correctly installed on SiteGround, and avoid plugins that consume a large amount of CPU power.